TERMS AND CONDITIONS
TRUSTED RENT A CAR RENTAL AGREEMENT TERMS & CONDITIONS By signing this rental agreement, the renter acknowledges and agrees that he/she has this contract and therefore is aware of the terms and conditions described overleaf and that he/she accepts fully the responsibilities as set out in this agreement. This rental agreement is the only valid contract between the renter and the party herein described as the owner. Any additions or alterations to the contract are to be considered null and void unless they have been agreed upon in writing in this agreement.
Trusted rent a car cannot guarantee any specific car model or colour of vehicle reserved online. We will try our best to give you the same car that you booked but if it is not available at the time of delivery for any reason, we will provide you with a similar car or an alternative model. The luggage compartment hold is for guidance only as this depends on the size of the luggage and the number of persons occupying the vehicle.
THE RENTER/DRIVER AGREES:
The renter acknowledges that the vehicle in question belongs to the owner even if the registration of the vehicle may be in the name of a third party. The renter acknowledges that he/she received the vehicle in good working order and condition.
The renter agrees that he/she will return the vehicle with all tyres, tools, radio, accessories, and equipment in the same condition as when received to the place of rental or any other place mentioned overleaf.
The Rented vehicle may not be used for the following:
-to transport people for hire, regardless of direct or indirect reward.
-for racing, speed testing or driving instruction.
-to transport any illegal goods or passengers in violation of the provision of any act, order, or any other illegal purpose.
-being used outside Cyprus or in the Turkish occupied area of Cyprus.
-by any person under the influence of alcohol, narcotics, or hallucinatory drugs.
-by a driver who is under the age of 25 or without a valid driving licence.
-by anyone that his name is not on the rental agreement.
-The renter is not allowed to do any repairs to the vehicle without the knowledge of the owner.
-The renter is not allowed to abandon the vehicle under any circumstances.
The renter expressly acknowledges personal liability and pays to the owner on demand
- a) The charges for the period of rental, service, and time charges plus VAT /other taxes payables (according to government order)
- b) The replacement costs for any tools, tyres, and accessories etc, in case these get lost or stolen from the rented vehicle
- c) All fines and court costs for any road offences before he leaves the island as this is not covered by any insurance.
- d) the renter will pay for any damage listed below which is not covered by insurance:
Oil sump, clutch, gearbox, damage to underneath the vehicle, lost keys, windscreen wipers, upholstery of the vehicle, saltwater stains, fuel error, damage to child / baby seat, door handle and lock and antenna.
The Renter will be liable fully for the following damages if:
- a) the vehicle is damaged intentionally.
- b) the vehicle has been driven by any person other than the driver indicated overleaf.
- c) the vehicle has been driven by any person outside Cyprus or in the Turkish occupied area of Cyprus.
- d) any of the terms and conditions of the rental agreement has been breached. The renter will be bound to pay to the owner the rental cost per day so up to twenty days while the vehicle is under repair or is off the road..
The Owner has the right to terminate this contract and take possession of the vehicle if the renter has been involved:
- In violation of the terms and conditions of this rental agreement.
- In violation of any law regulation.
- In transporting illegal purposes.
- For racing, pace making, reliability, trials, speed testing or driving instruction.
- To propel or tow any other vehicle or trailer.
- Outside Cyprus or in the Turkish occupied area of Cyprus.
- Whilst being under the influence of alcohol, hallucinatory drugs, narcotics on barbiturates.
In case the renter loses the right of operating the vehicle of any violation of the terms and conditions of this rental agreement then he/she must stop driving the vehicle and must inform the owner immediately of this. Furthermore he/she is liable for all the money due to damage caused thereto and for the expenses that are incurred by the owner for returning of the vehicle to the place of rental mentioned overleaf.
DRIVER REQUIRMENTS:
Drivers must be between 25 – 70 years of age.
All drivers must have a full valid driving licence and must have held a driving licence for at least 5 years backed up with an ID card or Passport during pick up
All driving licences must be in English or Latin.
CANCELLATION POLICY:
Trusted rent a car offers a free cancellation up to 24 hours prior to your rental start date.
Please email us at enquiries@trustedrenracar.com no less than 24 hours to qualify for the cancellation and a member Trusted rent a car will contact you to arrange for a refund.
Please be aware that no refund will be given for any cancellation less than 24 hours.
If the renter fails to pick up the vehicle within 1 hour of the agreed date and time without notifying us in advance, the reservation will be considered as a no show and no refund will be given
EARLY TERMINATION:
In case the renter returns the vehicle earlier than agreed upon time in this contract the owner is entitled to keep 50% of the money paid by the renter for the remaining rental period.
INSURANCES:
Insurances included in the rates:
The renter purchases Comprehensive Insurance and Third-Party Insurance (indicated in this rental agreement) and is liable for the indicated excess. See Below:
We list our cars in group SMALL/COMPACT -MEDUIM-FULL SIZE-PEOPLE CARRIER
ALL cars come with comprehensive insurance with excess and Third Party Insurance.
The excess depends on the car type. You can reduce the excess By purchasing PREMIUM PROTECTION PLAN for €7 per day.(See below the tables where it explains the Group of Cars/Excess/Reduced Excess)
TYRES AND WINDSCREEN INSURANCE T.W.I:
The insurance doesn’t cover Tyres and Wind Screen.
Tyres and Windscreen Insurance can be waived by €3.00 per day
INSURANCE EXCESS TABLE:
Maximum amount paid by the renter in case of damage to the vehicle:
| GROUP | EXCESS AMOUNT |
| Small/Compact | €500 |
| MEDUIM | €750 |
| FULL SIZE | €900 |
| CARRIER PEOPLE | €1200 |
REDUCED EXCESS TABLE:
The renter can reduce the excess if a PREMIUM PROTECTION PLAN is bought for €7 per day.
Maximum amount paid by the renter in case of damage to the vehicle:
| GROUP | EXCESS AMOUNT / REDUCED PRICE |
| Small/Compact | €500 REDUCED TO €150 |
| MEDUIM | €750 REDUCED TO €300 |
| FULL SIZE | €900 REDUCED TO €500 |
| CARRIER PEOPLE | €1200 REDUCED TO €700 |
IN CASE OF ACCIDENT:
The Renter must call both insurances on the number below:
- The accident line on 77778686..( Call both numbers)
- The accident line on 77778283.( Call both Numbers)
. In case of injury call the Police/Ambulance on Tel: 112/199 and the rental company.
- Do not remove the vehicle without the instructions of the Police or insurance representative.
- Give a detailed report of the accident details to the rental company (names & address of witness, diagrams etc)
EXTRA CHARGES:
Additional charge applies for additional driver, baby seat, and lost keys and Fuel.
TURKISH OCCUPIED AREAS AND AKAMAS AREA:
The renter is not allowed to drive outside Cyprus or in the Turkish occupied area of Cyprus.
In case of a breakdown in Turkish occupied areas the renter has full responsibility for recovery of the vehicle.
All vehicles are not to be driven off road and the Akamas Areas. Any damage caused by off road driving or within the Akamas National Park will not be covered by any insurance and will be the full responsibility of the renter.
EXTENSION POLICY:
To extend the rental period, the renter needs to contact E.E Trusted Rent a Car Ltd at least 48 hours and we can arrange for extension if the vehicle is available.
CHILD SEAT POLICY:
Child seats are mandatory in Cyprus and must be requested at the time of booking if needed. Please note that it is the child’s parent / vehicle renter’s responsibility to fit the child seat.
SMOKING POLICY:
Smoking is not allowed in any of our rental cars. An additional charge will apply to the cost of the rental should this non-smoking policy be violated.
CLEAN POLICY:
All vehicles must be returned clean as when taken. If cars are excessively dirty / soiled, you are likely to be charged.
VEHICLE TRACKING:
All Vehicles are fitted with GPS Tracking devices which enables us to track vehicles and where it has been.
By signing this agreement, the customer gives permission to E.E Trusted Rent a Car Ltd to use GPS Tracking Devices. Data will only be used for company purposes.
The Renter Confirms: That the renter has read and agreed to the terms and conditions on both sides of this agreement and confirm that if payment is to be made for any extension of rental or damage caused to the vehicle up to the amount of the excess shown his signature on the contract shall constitute authority to debit his card with the total amount due.
Privacy Policy
Last Updated: August 18th 2023
1. Introduction
Welcome to Trusted Rent a Car (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services.
2. Information We Collect
We may collect the following types of personal information when you use our website or services:
Personal Information: Your name, contact information (including email address, phone number), and billing details.
Reservation Details: Information about your car rental reservations, including pick-up/drop-off locations, dates, and times.
Location Data: If you permit, we may collect your device’s location to provide location-based services.
Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, and actions taken.
Cookies: We use cookies and similar tracking technologies to enhance your experience and gather usage data.
3. How We Use Your Information
We use your personal information for various purposes, including but not limited to:
Providing and managing your car rental reservations.
Sending reservation confirmations, updates, and customer support.
Improving our website, services, and customer experience.
Marketing and promotional communications (with your consent).
Analyzing usage data to enhance and personalize our offerings.
Complying with legal obligations and protecting our rights.
4. How We Share Your Information
We may share your personal information with:
Service Providers: Third-party partners and service providers who assist us in delivering our services.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Legal Requirements: When required by law, court order, or government authority.
Protecting Rights: To protect our rights, safety, and property, and that of our customers and others.
5. Your Choices
Marketing Communications: You can opt out of receiving marketing communications by following the instructions provided in the communication.
Cookies: You can manage cookies through your browser settings or other tools.
Access and Correction: You can access, update, or correct your personal information by contacting us.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will indicate the latest revision.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, you can contact us at contact us.